HELP & SUPPORT
How can we help with your stay?
Explore hotel information or contact our team.
Contact FirstMyHotel
Email us with your destination, travel dates and enquiry.
support@firstmyhotel.comCan I search by city or hotel name?
Type your destination or hotel name and select a matching suggestion. Hotel-name matches depend on the connected supplier catalogue.
Are room policies the same for every rate?
Meal plans, cancellation terms and room occupancy vary by property and selected rate. Review the room details and confirm the terms before making a reservation.
What if the search takes longer than expected?
Hotels can appear as the search completes. Try another date or contact our team if no matching stay is returned.